Delivery Method
Once your payment is confirmed, your purchased design template files will be made available for download directly from your account on our website. You’ll receive an email notification confirming your purchase and providing instructions on how to access your files.
Download Options
Upon payment confirmation, you can choose from the following download options:
* Immediate Download of PSD Files: If you prefer instant access to your design template files, you can opt to download the PSD (Photoshop) files directly from your account on our website after completing the purchase.
* Email Delivery of JPG Files: Alternatively, you have the option to receive the design template files via email in JPG format. Please note that this delivery method might take slightly longer due to email processing times.
Album Cover Art Delivery
For album cover art templates, you have the choice to provide your details to us, and we’ll create and deliver your customized album cover art within 24 hours. Alternatively, you can purchase the PSD files for immediate download and customization.
Shipping
Please note that all the products available on Pixaab.com are digital and downloadable. We do not offer physical products, and therefore, no physical shipping is involved.
Customer Details
To ensure a smooth delivery process, please provide accurate and up-to-date contact information during the checkout process. Your email address will be essential for delivering confirmation notifications, download links, and any other relevant updates.
Assistance and Support
If you encounter any issues with downloading or receiving your purchased design templates, please don’t hesitate to contact our customer support team at support@pixaab.com. We’re here to assist you and ensure you have a hassle-free experience.
Changes to the Policy
Pixaab.com reserves the right to modify or update this shipping and delivery policy as necessary. Any changes will be published on our website, with the date of the most recent revision provided.
We appreciate your trust in Pixaab.com for your design template needs. Our commitment is to provide you with exceptional products and service every step of the way. Should you have any questions or need assistance, please feel free to contact us at support@pixaab.com.